NEO - PLASMA TECHNOLOGY
NEO - PLASMA TECHNOLOGY
The innovative technology behind NEO lies in the use of plasma – a gas consisting of neutral molecules and including charged particles (free electrons, positive and negative ions). Its main property is the ability to interact with an external electromagnetic field and conduct electric current.
The cold plasma technology used in cosmetology and the NEO device:
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Disinfects the skin by killing harmful bacteria, thereby combating acne and rosacea, preventing inflammation, and helping to treat skin conditions.
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Stimulates the restoration of collagen fiber density, damaged epidermis, and muscle tissue, promoting the healing of wounds, scars, and blemishes.
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Activates the expression of certain genes associated with anti-aging processes, resulting in the reduction of wrinkles and deep facial lines.
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Reduces pigmentation by breaking down melanin clusters.
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Enhances skin permeability for medicinal and cosmetic products after plasma exposure.
The device features 3 intensity levels, allowing you to choose the optimal setting for your needs. The working surface is designed for easy application on both large skin areas and hard-to-reach spots.
Purpose:
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Skin regeneration and healing, reduction of age-related changes, decreased pigmentation, and improved absorption of cosmetic products.
How to use:
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Use the device on dry, cleansed skin, following the massage lines. Pay special attention to problem areas.
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It is recommended to start with the lowest intensity level. During use, the device emits a plasma generation sound.
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After the procedure, cleanse your skin and apply a skincare product.
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During the procedure, move along the massage lines at a distance of 2-3 mm from the skin.
Terms of delivery
Terms of delivery
- How long does delivery take?
Delivery times depend on your location. Typically, it takes 3-7 business days for domestic orders and 7-14 business days for international orders. - Do you offer express shipping?
Yes, we offer express shipping options for faster delivery. Please check the shipping options at checkout. - Is tracking available for my order?
Yes, all orders come with a tracking number. You will receive it via email once your order is shipped. - What if my package is lost or delayed?
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue. - Do you ship worldwide?
Yes, we ship to most countries worldwide. Check our website for a full list of available destinations.
Return Policy
Return Policy
- Can I return a product if I don’t like it?
Yes, you can return unused and undamaged products within 30 days of purchase for a full refund. - How do I initiate a return?
Contact our support team or visit the "Returns" section on our website to start the return process. - Who covers the return shipping costs?
The customer is responsible for return shipping costs unless the return is due to a defect or error on our part. - How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive the returned item. - Can I exchange a product instead of returning it?
Yes, we offer exchanges for products of equal value. Please indicate your preference when initiating the return.
Guarantees
Guarantees
- What is your quality guarantee?
We guarantee that all our products meet high-quality standards. If you’re unsatisfied, contact us for a replacement or refund. - What if I receive a defective product?
If you receive a defective product, contact us immediately, and we will replace it free of charge. - Do your products come with a warranty?
Yes, most products come with a manufacturer’s warranty. Check the product description for details. - How can I check the quality of materials used?
Product descriptions include detailed information about materials and manufacturing processes. - Can I get a replacement if the product doesn’t work as expected?
Yes, if the product doesn’t meet your expectations, contact us, and we’ll help you with a replacement or refund.
