MEI1 - EMS massager

The MEI1 is an innovative EMS massager that combines the classic gua sha technique with four advanced cosmetic technologies: EMS, wave vibration, deep heating, and ionic import. With its ergonomic 360° design and multiple working surfaces, the device provides deep muscle work, contours the face, and promotes intensive lymphatic drainage.

Functions:

The device provides a comprehensive effect on all tissue layers through the synergy of 4 technologies:

• EMS: Deep strengthening of the muscle framework, a pronounced lifting effect, contouring, and rapid reduction of puffiness through the activation of lymph flow.
• Deep heating (42°C): Thermal action relaxes spasmodic muscles and enhances microcirculation.
• Wave vibration (8500 rpm): High-frequency mechanical vibrations promote powerful lymphatic drainage, eliminating swelling and fluid retention in tissues.
• Ion import (iontophoresis): Combined with heating, this technology helps the active ingredients of skincare serums penetrate into the deep layers of the dermis, greatly increasing their effectiveness.

1. How long does delivery take?
   Delivery times depend on your location. Typically, it takes 3-7 business days for domestic orders and 7-14 business days for international orders.
2. Do you offer express shipping?
   Yes, we offer express shipping options for faster delivery. Please check the shipping options at checkout.
3. Is tracking available for my order?
   Yes, all orders come with a tracking number. You will receive it via email once your order is shipped.
4. What if my package is lost or delayed?
   If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
5. Do you ship worldwide?
   Yes, we ship to most countries worldwide. Check our website for a full list of available destinations.

1. Can I return a product if I don’t like it?
   Yes, you can return unused and undamaged products within 30 days of purchase for a full refund.
2. How do I initiate a return?
   Contact our support team or visit the "Returns" section on our website to start the return process.
3. Who covers the return shipping costs?
   The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
4. How long does it take to process a refund?
   Refunds are processed within 5-7 business days after we receive the returned item.
5. Can I exchange a product instead of returning it?
   Yes, we offer exchanges for products of equal value. Please indicate your preference when initiating the return.

1. What is your quality guarantee?
   We guarantee that all our products meet high-quality standards. If you’re unsatisfied, contact us for a replacement or refund.
2. What if I receive a defective product?
   If you receive a defective product, contact us immediately, and we will replace it free of charge.
3. Do your products come with a warranty?
   Yes, most products come with a manufacturer’s warranty. Check the product description for details.
4. How can I check the quality of materials used?
   Product descriptions include detailed information about materials and manufacturing processes.
5. Can I get a replacement if the product doesn’t work as expected?
   Yes, if the product doesn’t meet your expectations, contact us, and we’ll help you with a replacement or refund.